Print quality problems associated with paper

Some print quality problems arise from use of inappropriate paper.

• Use paper that meets HP paper specifications. See Supported paper weights and sizes.

• The surface of the paper is too smooth. Use paper that meets HP paper specifications. See Supported paper weights and sizes.

• The driver setting is incorrect. To change the paper type setting, see Type and Size.

• The paper you are using is too heavy for the paper type setting you selected, and the toner is not fusing to the paper.

• The moisture content of the paper is uneven, too high, or too low. Use paper from a different source or from an unopened ream of paper.

• Some areas of the paper reject toner. Use paper from a different source or from an unopened ream of paper.

• The letterhead you are using is printed on rough paper. Use a smoother, xerographic paper. If this solves your problem, consult with the supplier of your letterhead to verify that the paper used meets the specifications for this printer. See Supported paper weights and sizes.

• The paper is excessively rough. Use a smoother, xerographic paper.