Jam inside the fuser area

Problemsolving
   

Jam inside the fuser area


  1. Open the lower rear door (rear output bin).

    HP 3550 3700 t1 open output Jam inside the fuser area
    NOTE

    Make sure the green pressure levers are not in the down position. If the green pressure levers are down, they can cause a jam message to display on the printer control panel.

  2. If the paper is visible, press down on the green levers and remove the paper. Return the green levers to the up position after removing the paper, and close the lower rear door (rear output bin).

    HP 3550 3700 fuser jam Jam inside the fuser area
  3. If the paper is not visible, turn the printer off.

    HP 3550 3700 instl printer onoff Jam inside the fuser area
    WARNING!

    The fuser will be hot. Wait 10 minutes before proceeding.

  4. Slide out the lower rear door (rear output bin) tray extender.

    HP 3550 3700 t1 slide tray extender Jam inside the fuser area
  5. Remove the lower rear door (rear output bin) by lifting and pulling the right side of the door while pressing the tab with the ridges on the left side of the door.

    HP 3550 3700 replace lower rear door left Jam inside the fuser area
  6. Place your thumbs on the blue ridges (near the warning label), and using your fingers, pull up on the blue latches.

    HP 3550 3700 release latches Jam inside the fuser area
  7. Pull the fuser out of the printer.

    HP 3550 3700 pull fuser out Jam inside the fuser area
  8. On the fuser, squeeze and lift the black tabs to open the shutter door.

    CAUTION

    Do not open the shutter door while the fuser is in the printer.

    HP 3550 3700 fuser black tabs Jam inside the fuser area
  9. Remove any jammed paper.

    NOTE

    If the paper tears, make sure that all paper fragments are removed from the paper path before you resume printing.

  10. Hold the fuser with your thumbs on the blue ridges and your fingers on the blue latches. Push both sides of the fuser into the printer.

    HP 3550 3700 replace fuser Jam inside the fuser area
  11. Press the black ridges on the front of the fuser until the fuser clicks into place.

    HP 3550 3700 fuser black ridges Jam inside the fuser area
  12. To reattach the lower rear door (rear output bin), hold the door at a 45ยบ angle, and fit the peg into the round hole on the right side.

    HP 3550 3700 replace lower rear door right Jam inside the fuser area
  13. Press the ridges on the tab on the left side of the door, and fit the peg into the round hole.

    HP 3550 3700 replace lower rear door left Jam inside the fuser area
  14. Close the lower rear door (rear output bin). Turn the printer on.

    HP 3550 3700 instl fuser close Jam inside the fuser area
HP 3550 3700 Jam inside the fuser area