Jam inside the fuser area

1. Open the lower rear door (rear output bin).

   

   NOTE	Make sure the green pressure levers are not in the down position. If the green pressure levers are down, they can cause a jam message to display on the printer control panel.

2. If the paper is visible, press down on the green levers and remove the paper. Return the green levers to the up position after removing the paper, and close the lower rear door (rear output bin).

   

3. If the paper is not visible, turn the printer off.

   

   WARNING!	The fuser will be hot. Wait 10 minutes before proceeding.

4. Slide out the lower rear door (rear output bin) tray extender.

   

5. Remove the lower rear door (rear output bin) by lifting and pulling the right side of the door while pressing the tab with the ridges on the left side of the door.

   

6. Place your thumbs on the blue ridges (near the warning label), and using your fingers, pull up on the blue latches.

   

7. Pull the fuser out of the printer.

   

8. On the fuser, squeeze and lift the black tabs to open the shutter door.

   CAUTION	Do not open the shutter door while the fuser is in the printer.

   

9. Remove any jammed paper.

   NOTE	If the paper tears, make sure that all paper fragments are removed from the paper path before you resume printing.

10. Hold the fuser with your thumbs on the blue ridges and your fingers on the blue latches. Push both sides of the fuser into the printer.

    

11. Press the black ridges on the front of the fuser until the fuser clicks into place.

    

12. To reattach the lower rear door (rear output bin), hold the door at a 45º angle, and fit the peg into the round hole on the right side.

    

13. Press the ridges on the tab on the left side of the door, and fit the peg into the round hole.

    

14. Close the lower rear door (rear output bin). Turn the printer on.