Jam inside the front door
Open the front door.
Do not place anything on the transfer unit. Do not touch the top of the transfer unit or the contacts on the left side of the transfer unit.
Remove the magenta and yellow print cartridges.
If necessary, turn the green roller wheel toward the rear of the printer to advance the paper. Remove any paper.
If the paper tears, make sure that all paper fragments are removed from the paper path before resuming printing.
Replace the magenta and yellow print cartridges.
Close the front door.
HP 3550 3700 Jam inside the front door