Jam in Tray 2 or Tray 3

Problemsolving
   

Jam in Tray 2 or Tray 3

  1. If the optional Tray 3 is installed, pull out Tray 3 and place it on a flat surface. If the jammed paper is visible, remove it from Tray 3.

    HP 3550 3700 t3 paperjam Jam in Tray 2 or Tray 3

  2. If the paper is not visible, check inside the printer in the top of the tray opening. Remove any paper.

  3. Pull out Tray 2 and place it on a flat surface.

    HP 3550 3700 ptray2 paperjam1 Jam in Tray 2 or Tray 3

  4. If the paper is visible, remove it.

    HP 3550 3700 ptray2 paperjam visible Jam in Tray 2 or Tray 3

  5. If the paper is not visible, check inside the printer in the top of the tray opening. Remove any paper.

    HP 3550 3700 ptray2 paperjam notvisible Jam in Tray 2 or Tray 3

  6. Replace Tray 2 and optional Tray 3.

    HP 3550 3700 t2 replace Jam in Tray 2 or Tray 3
    NOTE

    Use Tray 1 and the lower rear door (rear output bin) when printing on heavier paper. See Printing on special media for more information.

  7. Press HP 3550 3700 checkmark Jam in Tray 2 or Tray 3 to resume printing.

HP 3550 3700 Jam in Tray 2 or Tray 3