HP 3550 3700 > Utilities

• HP Color LaserJet 3550 and 3700 series printer
  • Trademark and Copyright Information
  • HP customer care
  • 1 Printer basics
    • Quick access to printer information
      • User guide links
      • Where to look for more information
        • Setting up the printer
        • Using the printer
    • Printer configurations
      • HP Color LaserJet 3550 printer
      • HP Color LaserJet 3550n printer
      • HP Color LaserJet 3700 printer
      • HP Color LaserJet 3700n printer
      • HP Color LaserJet 3700dn printer
      • HP Color LaserJet 3700dtn printer
    • Printer features
    • Walk around
    • Printer software
      • Printer drivers
        • Additional drivers
      • Software for networks
        • HP Web Jetadmin
        • UNIX
        • Linux
      • Utilities
        • HP toolbox
        • Embedded Web server (available for the HP Color LaserJet 3700 series printer)
          • Features
        • Other components and utilities
    • Print media specifications
      • Supported paper weights and sizes
  • 2 Control panel
    • Control panel overview
      • Control panel buttons
      • Control panel indicator lights
      • Display
      • Accessing the control panel from a computer
    • Control panel menus
      • Getting started basics
    • Menu hierarchy
      • To access the menus
      • Information menu
      • Paper handling menu
      • Configure device menu
      • Diagnostics menu
    • Information menu
    • Paper handling menu
    • Configure device menu
      • Printing menu
      • Print quality menu
      • System setup menu
      • I/O menu
      • Resets menu
    • Diagnostics menu
    • Changing printer control panel configuration settings
      • Tray behavior options: use requested tray and manually feed
        • To set use requested tray
        • To set manually feed prompt
      • PowerSave time
        • To set PowerSave time
        • To disable or enable PowerSave
      • Display brightness
        • To set the display brightness
      • Personality (available for the HP Color LaserJet 3700 series printer)
        • To set the personality
      • Clearable warnings (available for the HP Color LaserJet 3700 series printer)
        • To set the clearable warnings
      • Auto continue
        • To set the auto continue
      • Supplies low
        • To set supplies low reporting
      • Jam recovery
        • To set jam recovery response
      • Language
        • To select language
    • Using the printer control panel in shared environments
  • 3 I/O configuration
    • USB configuration
      • Connecting the USB cable
    • Parallel configuration (HP Color LaserJet 3700 series printer only)
    • Enhanced I/O (EIO) configuration (HP Color LaserJet 3700 series printer only)
      • HP Jetdirect print servers
      • Available enhanced I/O interfaces
      • NetWare networks
      • Windows and Windows NT networks
      • AppleTalk networks
      • UNIX/Linux networks
    • Network configuration
      • Configuring TCP/IP parameters
        • Configuring TCP/IP parameters using BOOTP or DHCP
        • Manually configuring TCP/IP parameters from the printer control panel
        • Setting an IP address
        • Setting the subnet mask
        • Setting the default gateway
        • Setting the syslog server
        • Setting the idle timeout
        • Setting the link speed
      • Disabling network protocols (optional)
        • To disable IPX/SPX
        • To disable AppleTalk
        • To disable DLC/LLC
  • 4 Printing tasks
    • Controlling print jobs
      • Source
      • Type and Size
      • Priority for print settings
      • Gaining access to printer driver settings
    • Selecting paper
      • Paper to avoid
      • Paper that can damage the printer
    • Configuring trays
      • Configuring size
      • Configuring type
      • Tray 1 custom paper
      • Printing from Tray 1 (multipurpose tray)
        • Loading paper into Tray 1
      • Printing envelopes from Tray 1
        • To load envelopes into Tray 1
        • Printing envelopes
      • Printing from Tray 2 and Tray 3
        • Loading paper into Tray 2
        • Loading paper into Tray 3
    • Printing on special media
      • Transparencies
      • Glossy paper
      • Colored paper
      • Envelopes
      • Labels
      • Heavy paper
      • HP LaserJet Tough paper
      • Preprinted forms and letterhead
      • Recycled paper
    • 2-sided (duplex) printing
      • Automatic 2-sided printing (available for the HP Color LaserJet 3700dn and 3700dtn printers)
      • Control panel settings for automatic 2-sided printing
        • To enable or disable 2-sided printing from the printer control panel
      • Options for binding 2-sided printing jobs
      • Manual 2-sided printing
    • Special printing situations
      • Printing a different first page
      • Printing on custom-size paper
      • Stopping a print request
        • To stop the current print job using the printer control panel
        • To stop the current print job using the software application
    • Managing memory (HP Color LaserJet 3700 series printer only)
  • 5 Managing the printer
    • Printer information pages
      • Menu map
      • Configuration page
      • Supplies status page
        • To print the supplies status page
      • Usage page (available for the HP Color LaserJet 3700 series printer)
      • Demo
      • File directory (available for the HP Color LaserJet 3700 series printer)
      • PCL or PS font list (available for the HP Color LaserJet 3700 series printer)
    • Using the embedded Web server (HP Color LaserJet 3700 series printer only)
      • To access the embedded Web server using a network connection
      • Information tab
      • Settings tab
      • Networking tab
      • Other links
    • Using the HP toolbox
      • Supported operating systems
      • Supported browsers
      • To view HP toolbox
      • HP toolbox sections
      • Other links
      • Status tab
      • Troubleshooting tab
      • Alerts tab
        • Set up status alerts page
        • Set up e-mail alerts page
        • Administrative settings page
      • Documentation tab
      • Advanced Printer Settings window
        • Information tab
        • Settings tab
        • Network tab
      • HP toolbox links
  • 6 Color
    • Using color
      • HP ImageREt 2400
      • Paper selection
      • Color options (available for the HP Color LaserJet 3700 series printer)
      • Standard red-green-blue (sRGB)
      • Printing in four-colors (CMYK [available for the HP Color LaserJet 3700 series printer])
        • CMYK ink set emulation (PostScript only)
    • Managing color
      • Print in Grayscale
      • Automatic or manual color adjustment
        • Manual color options
    • Matching colors
      • Swatch book color matching (available for the HP Color LaserJet 3700 series printer)
  • 7 Maintenance
    • Managing supplies
      • Supplies life
      • Approximate replacement intervals for supplies for the HP Color LaserJet 3550 series printer
      • Approximate replacement intervals for supplies for the HP Color LaserJet 3700 series printer
      • Checking the print cartridge life
        • Using the printer control panel to check print cartridge life
        • Using the HP toolbox
        • Using the embedded Web server to check print cartridge life (for network-connected printers)
        • Using HP Web Jetadmin
      • Print cartridge storage
      • HP print cartridges
      • Non-HP print cartridges
      • Print cartridge authentication
      • HP fraud hotline
    • Replacing supplies and parts
      • Locating supplies and parts
      • Supply replacement guidelines
      • Changing print cartridges
        • To change the print cartridge
      • Replacing the transfer kit
        • To replace the transfer unit
        • To reset the transfer unit count
      • Replacing the fuser and pickup roller
        • To replace the fuser
        • To replace the pickup roller
        • To reset the fuser count
    • Cleaning the printer
      • To clean the printer using the printer control panel
    • Configuring e-mail alerts
  • 8 Problemsolving
    • Basic troubleshooting checklist
      • Factors affecting printer performance
    • Control panel message types
      • Status messages
      • Warning messages
      • Error messages
      • Critical error messages
    • Control panel messages
    • Paper jams
      • Paper jam recovery
        • To disable paper jam recovery
    • Common causes of paper jams
    • Clearing paper jams
      • Jam in Tray 1
      • Jam in Tray 2 or Tray 3
      • Jam inside the upper rear door
      • Jam inside the fuser area
      • Jam inside the lower rear door (rear output bin)
      • Jam inside the front door
      • Jam in the duplexer
    • Paper handling problems
    • Troubleshooting information pages
      • Paper path test page
      • Registration page
      • Event log
    • Printer response problems
    • Printer control panel problems
    • Color printing problems
    • Incorrect printer output
      • Guidelines for printing with different fonts
    • Software application problems
    • Print quality troubleshooting
      • Print quality problems associated with paper
      • Overhead transparency defects
      • Print quality problems associated with the environment
      • Print quality problems associated with paper jams
      • Print quality problems associated with toner buildup inside the printer
      • Print quality troubleshooting pages
      • Calibrating the printer
  • Appendix A Supplies and accessories
    • Spare parts and supplies availability
    • Ordering from the embedded Web server (for printers with network connections)
  • Appendix B Service and support
    • Print cartridge, transfer unit, and fuser limited warranty statement
    • HP maintenance agreements
      • On-site service agreements
        • Next-day on-site service
        • Weekly (volume) on-site service
      • Extended warranty
    • Repacking the printer
  • Appendix C Printer specifications
  • Appendix D Regulatory information
    • Environmental product stewardship program
    • Declaration of Conformities
    • Safety statements
      • Laser safety
      • Canadian DOC regulations
      • EMI statement (Korea)
      • VCCI statement (Japan)
      • Laser statement for Finland
  • Appendix E Working with memory and print server cards
    • Installing memory and font DIMMs
      • To install memory and font DIMMs
      • Enabling memory
        • To enable memory for Windows
      • Enabling the language font DIMM
        • To enable fonts from the PCL 6 printer driver for Windows
      • Checking DIMM installation
        • To check DIMM installation
    • Installing an HP Jetdirect print server card in the HP Color LaserJet 3700 series printer
      • To install an HP Jetdirect print server card
  • Glossary
  • Using accessibility shortcut keys in the Help Viewer
  • Using the HTML Help Viewer

HP 3550 3700